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fromSalem, OH
Age:50-64
Traveler Type:Leisure
Reason for Visit:Volleyball championship tournament
Next Destination:Not sure
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
The Staybridge near the OSU Medical Center was a phenomenal place to stay. We had 2 families together in a suite that held 6 and we had adequate space. The bathroom exhaust fan did not work so that was a bit of a hindrance in using the restroom for the weekend. Our room had a kitchen fire prior to our check-in so Millie made a quick change to keep us in her hotel so the volleyball players could remain together. The parking is very limited. Breakfast is fantastic!!!
Reason for Visit:Volleyball championship tournament
Next Destination:Not sure
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, breakfast
Consminimal parking
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Travel Tips:Please book early when Ohio State has Home Games.
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
Good management, to me this means customer satisfaction. The management and staff at Stay Bridge Suites constantly works to make each stay comfortable. The lite meals in the evenings really helps out when returning from work for the evening, less cooking and eating out. I have been staying here for approximately 4 years now traveling back and forth for business. Each day returning to the hotel and seeing the staff sweeping, wiping down surfaces, moping the floors, painting, replacing worn carpet, all of these things goes a long way to say this hotel and its management are doing all of the right things for customer satisfaction. When I am in Columbus, this will be my hotel of choice. (You need to stop in and see Mohamed and Milli, a great part of the staff).
Check Out Date:2025-03-27
Reason for Visit:Bussiness
Next Destination:Aruba
Travel Tips:Please book early when Ohio State has Home Games.
ProsAmenities, breakfast, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members, Social Evening Reception, maintaining the facilities
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We had a wonderful stay here. All of the staff- from check-in attendants to breakfast cooks - were very friendly and accommodating. The beds were very comfortable and the room was spacious and clean. The pool was a nice added feature and complimentary breakfast was good. Thank you for a nice stay!
Check Out Date:2025-03-24
ProsAmenities, Room Cleanliness, Sleep Quality
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We were very pleased with everything at this hotel! New and fresh! Lobby and rooms were beautiful and rooms were very comfortable. Quiet and restful. Millie the manager was wonderful! We had to leave way earlier than breakfast was served. Millie had a staff member make us up grab and go bags the night before so we had something to take with us . A delicious bagel, cream cheese, and apple or banana. Thank you so much for that extra effort! We so appreciated it! We would definitely stay here again.
Check Out Date:2025-03-19
Reason for Visit:Medical appointment
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
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fromPhiladelphia, PA
Traveler Type:Leisure
Reason for Visit:Visiting a dear friend.
Next Destination:Pittsburgh, PA
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
4.0/ 5
Opportunities to Socialize
4.0/ 5
Yes, I recommend this property.
Clean, comfortable and quiet. Spacious room at reasonable price.
Reason for Visit:Visiting a dear friend.
Next Destination:Pittsburgh, PA
ProsRoom Cleanliness, Location, Amenities
Consrecognition for ihg rewards club members, breakfast
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fromCape Coral FL
Age:50-64
Traveler Type:Leisure
Reason for Visit:Hockey trip
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
4.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
In town with friends and family for stadium series hockey trip.The hotel was close to stadium and met all our needs. Overall great stay!!!
Reason for Visit:Hockey trip
ProsLocation, Amenities, recognition for ihg rewards club members, breakfast
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fromColumbus OH
Age:35-49
Traveler Type:Combined Business and Leisure
Reason for Visit:Leisure and college visit
Staff and Service
1.0/ 5
Room and Comfort
1.0/ 5
Value
1.0/ 5
Room Cleanliness
3.0/ 5
Sleep Quality
3.0/ 5
Home Like Atmosphere
1.0/ 5
Opportunities to Socialize
2.0/ 5
No, I do not recommend this property.
The only positive is that the sheets were clean. The outside entrance and inside lobby are either messy, run-down, outdated, and/or peeling. Staff are not exceptional, they barely looked up or spoke to us. Hallways to our room were littered with trash. Room smells like the building was smoked in historically and the smell was never fully remedied. Bath and shower are so small and outdated and not comfortable at all. Watching tv is a bust, it’s old so no streaming option, no channel guide, no labels, you have no clue what you’re watching. It’s a great thing the breakfast is free because it’s not great. This is not a place you go and feel excited to be staying when you walk in. If I’d have known I would have canceled.
Reason for Visit:Leisure and college visit
ProsRoom Cleanliness
ConsAmenities, Social Evening Reception, breakfast, outdated
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onMarch 3, 2025
Hello Expectedbetter84,
We appreciate your feedback. It’s great to hear from our valued guest. Thanks for your loyalty and for always staying with our Staybridge Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
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