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83%
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Pengalaman Secara Keseluruhan 4.2
83%
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Great Front desk Service
ByCPla
tháng 3 23, 2024
We arrived early from our cruise ship. The manager at the front desk did her best to get our room ready even though the hotel had been full the night before. She even administered some first aid for my wife who had a small mishap. Very nice and professional staff.
Disappointing intercontinental
ByAdnan633
tháng 1 03, 2024
Having stayed in many ihg properties this has to rank as the worst. We stayed here for two nights and then switched hotels. The issue we had were numerous, room not being cleaned, air con so noisy a technician came 1030 at night to fix, breakfast was average and the room phone did not work which resulted as calling the hotel to order room service which took over one hour and several calls to be delivered. The pool area was a mess with with it not being maintained, overall give this is hotel a big miss. I still also have not recived my folio for the hotel despite it being requested to be emailed .
Needs Renovation
ByRocky Batheja
tháng 8 11, 2023
The hotel has nice view but the hotel is strict need of renovation.
The hotel staff is not educated. They are poor in directions.
The restaurant.. food was awful and poor service.
No one offered coffee or tea.
No manager on duty
Will not return
Bymiguel86
tháng 1 09, 2023
I was unpleasantly surprised at how bad customer service is at this hotel. Check in experience was average, no ambassador recognition, unwelcome greeting and the receptionist wanted to charge as fast as possible and has to be done twice as first it was the wrong amount.
Pool hours are until 7 pm but no service after five which was never mentioned. Arrived at the pool at 4 pm the first day and there was no one in the area to help. Finally asked for a menu and the person never came back. After an hour talked to the restaurant manager and his excuse was that they prefer you go to the restaurant, no acknowledgement that no one ever came back. On the second day, waiters only approached US tourists arñt the pool.
Had a wooden piece of the door fall on the bathroom.
Staff mostly unfriendly and happy with the bare minimum. When checking out, wanted to charge the whole stay again, and had to pull receipts and bank app to show the charge had gone through (it was the same person that processed payment at check in).
For the cost vs the service received I am sure you can do better elsewhere.
hotel yang hebat
Bypeeshtu
tháng 12 28, 2022
We stayed for a week in this wonderful hotel. As an Intercontinental Ambassador we were upgraded to the Royal Suite, which was simply amazing! We had views towards the ocean as well as to the city. The room was big, and well equipped. We had also access to the Lounge. Unfortunately, due to the pandemic the lounge had restricted access, ie from 6 to 8. However, the assortment was really good. Delicious food, great drinks and wonderful ambience. Eulices was a great host, kudos to him! This hotel os strongly recommended.
Service with a smile .
ByRichardRicardo1965
tháng 11 29, 2022
This staff was tops, knowledgeable and prompt. The facility is well cared for and this staff takes pride in what they do . I have been here before, yet this staff is on its game and ready to welcome their guests with a smile. The room was very nice and the cleaning was exceptional.
DECEPCIONANTE...
ByCarlos124816
tháng 3 09, 2020
Me he quedado en este hotel por unas 6 ocasiones... pero esta realmente fue decepcionante....
1.- El servicio en el bar del lobby muy deficiente,., tenía que casi brincar para que me atendieran... me dejaron un menú y NUNCA fueron a preguntar qué se me ofrecía... en fin MAL MUY MAL
2.- Lo más decepcionante fue que después de mi baño por la mañana agarro una toalla "limpia" y estaba toda con maquillaje y unas lineas de suciedad... fue de muy mala calidad.. tuve que revisar las otras toallas... de verdad molesto y decepcionado porque por lo que cobran (que por cierto ahora no me incluyeron el desayuno) deberían de cuidar todos esos aspectos mínimos de calidad..
En Fin Intercontinental Miramar de Panamá.. Gracias por esforzarse por quitar un cliente, lo lograron con creces.., sí; puede que no les afecte, pero me encargaré de publicar las fotos de esta mala experiencia..
Excellent Experience
Bylau123
tháng 10 16, 2014
This was my first time returning in 3 years, and they have completely renovated and modernized their rooms! My overall stay was very comfortable - and I highly recommend signing up for the IHG rewards club as you get free internet included with your stay.
Good, well located hotel
ByHobnf
tháng 10 15, 2014
The hotel is excellent and the staff is friendly and knowledgeable. The only issue with my stay was that the minibar in the room was not stocked. The mini fridge was not working and in all the 4nights there was not a single bottle of water (complimentary or paid), soda, snack, anything available for me at the room. I hope it was an isolated issue
Atencion de primer nivel y Habitacion impecable
Byangelinhogt
tháng 10 14, 2014
Como siempre la atención es de primer nivel, la ubicacion es muy buena y la vista impresionante.
El hotel por algo es elegido por viajeros de negocios de todo el mundo y las empresas mas prestigiosas mantienen a su gente hospedada aquí.
Lo recomiendo sin dudarlo.
BUENA ATENCION Y SERVICIOS
ByALFREba
tháng 10 13, 2014
Me hubiera gustado ver en el restaurant un menú con
mayores variantes, en especial para personas mayores a la hora de la cena
Most amazing hotel in Panama City
ByFlorida_Dude
tháng 10 03, 2014
The superlative staff at this hotel were absolutely efficient and courteous -- they anticipated my every need even before I could express my thoughts!!
Located in the best part of Panama City, this hotel affords breath-taking views of the ocean as well as the city skyline. It has a terrific pool situated adjacent to the restaurant, and the gym