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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.6
92%
Recommend This Property
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Wonderful
ByIwonka
17 September 2024
Thank you to the hotel team making our stay in Warsaw very comfortable and enjoyable.
Amazing views and everything that you need in rooms. Well done
Lovely hotel, will be back for sure.
ByTobi 01
22 August 2024
Friendly staff, great Club Lounge, clean and wonderful pool & Spa facilities overlooking the city and most importantly the Palace of Culture & Science.
Very bad cleaning
ByJassim
11 August 2024
Not up to standard which I know about Intercontinental chain, cleaning is the worse I have experienced.
It’s really upsetting ☹️
Fantastic stay
ByTstra
09 August 2024
This was probably the best hotel I’ve ever stayed in. The staff was very friendly and helpful, the room was great and the view from our window to die for. Great base while exploring Warsaw.
Absolutely recommend it
ByGioia
11 July 2024
We celebrated our 7th anniversary of marriage here, all the staff are so friendly and always available. They made our stay so unforgettable and we really enjoyed our holidays.
Especially I would like to say thank you to Susanne, Stava and a tall man (the waitress and waiter in lounge) they are all so nice to everyone and efficient on job.
Thanks you and we definitely will come back to you.
Bad bed
ByDisappointed
10 July 2024
Uncomfortable and seemingly very small bed. I tries to measure with an app on my phone and it seemed the bed was 140cm. This was the room that was given after a supposed upgrade. As a result my wife didn’t get a proper night’s sleep. The employee at check-in was not particularly friendly and initially did not recognize my status. Overall a disappointment for an Intercontinental. Immediately before I stayed at the Crowne Plaza and the experience was a lot better. On next occasion I would not pick the Intercontinental.
Great stay
ByMr. Marek S.
06 July 2024
Special thanks to Mr. Bartosz your services and help during the check in time were extremely helpful and professional. The room had an amazing view, beds were very comfortable, and the room was very clean. The breakfasts were delicious and the harpist was a beautiful touch. Underground parking was a big plus and the location of the hotel was superb. We had dinner at Platter inside the hotel and it was amazing. We will definitely stay here again.
Last time ever!
ByN A.E
08 June 2024
Very outdated, unfriendly hotel. If you, as me, an Intercontinental Ambassador, don’t expect anything special or even the bare minimum.
The new Holiday Inn is a much better all around for IHG members.
Wrong billing
ByExplorador
08 June 2024
I was charged for food consumtion also I redeemd wallet rewards !!!
Comfortable bed and fast check in
ByAhmed KSA
18 April 2024
The fastest check in at my whole life
Big Thank for all staff
Unforgettable experience
Thank you everyone for making our stay memorable
ByMariam333
14 April 2024
Genuinely thank you everyone for making our stay really memorable. Starting from reception team (and special thanks to Marina for her incredible service) everyone across the hotel was very helpful! Room service and housekeeping team did a great job as well! Pool iconic!!!
Nettes Hotel mit schönen Blick über die Stadt.
ByRocco82
03 March 2024
Wir waren nur eine Nacht in diesem Hotel als Platinum Elite Ambassador Kunde IHG rewards. Ich buchte ein Standard King Zimmer mit nicht stornierbarer Mitgliederrate ohne Frühstück.
Ich bekam ein room-upgrade mit Blick auf den historischen Turm im 25 Stockwerk. Wozu ich den Ambassador-Status habe welcher ausschließlich bei Intercontinental Hotels gültig ist weiß ich nicht. Ich hätte mir ein Upgrade auf ein Clubzimmer welcher mit Zugang zur Clublounge einhergeht erwartet. So musste ich unser Frühstück separat beim CheckIn dazu buchen.
Das Zimmer war klein aber soweit alles in Ordnung, der Teppich zwar schon etwas fleckig aber sauber. Das Badezimmer war sehr ordentlich. Im 43 Stock gibt es einen sehr schönen Pool der mit 28 Grad Celsius wohl temperiert ist, der Ausblick über die Stadt ist eines der Highlights in diesem Hotel, einen kleinen Whirlpool gibt es auch, Gym usw. alles vorhanden. Das Frühstück hat unsere Erwartungen übertroffen, es war sehr reichhaltig und bot viel regionales.