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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property
Overall Experience 4.5
87%
Recommend This Property
|
便利、安静
Byfhweedy
25 September 2024
酒店地址里位置不错，住的也很安静，周围吃的也多，是一个不错的选择
上海静安洲际
By风中的鸭梨
19 July 2024
在上海最中心的城区，房间大、服务态度非常好、很是满意，下次去还会选择这里。
Horrible cleanliness
ByFizzlewell
01 July 2024
Sticky floor, uncleaned forks and knives...
Worst intercontinental experience ever
房间设施与星级酒店不符
Byking
24 June 2024
整体尚可，但电视柜冰箱的桌面颜色陈旧，还有修补痕迹，修补水平较差，门锁松动；靠垫拉丝如旧货好像便捷酒店水平！电视机遥控器只能站在电视前面距离1米才可以遥控，躺床上无法换频道！与5🌟酒店完全不符合。
行程酒廊结束时间过早了点。
插座松 usb借口较少
Byking
26 May 2024
床头插座太松，手机充电插头插上就掉出来；没有USB插口，使用不方便！
An excellent staff and accommodation
ByAbu Abdullah
25 April 2024
Very cooperative and helpful staff specially the duty manager Mrs Jane and receptionist Mrs Pani.
Good location and near subway stations.
Clean and neat rooms.
Comfortable Bed
ByTommyYS
16 April 2024
to whom It May Concern
Starting from 2019, I will stay at the InterContinental Shanghai Jing'an Hotel every time I come to Shanghai. I have always given you a vote of trust for your room cleanliness and considerate service.
Recommended the company team to stay at the InterContinental Shanghai Jing'an Hotel for the first time after becoming an ambassador member All colleagues, including bosses and customers, are very satisfied with this arrangement. I would like to express my special thanks to my manager colleagues who assisted me in booking 10 hotel rooms on April 12th.
Confirmation Number
28305951
29963081
48332507
43954317
81612225
The seminar on April 13th was very successful and the customers were very satisfied. We hope that we will come again in the future to organize different activities to be friendly to customers in Shanghai.
IHG Platinum Elite : 398791514 No
Tommy Lee Yun Shing
酒店硬件老化，问题良多
ByXuzhi
12 April 2024
1. 夜里淋浴不停的漏水，非常响，每半小时会哗啦啦落很多水
2. 屋里的新风要打电话给前台才能关闭，第二天早上5点又莫名被打开，再打电话给前台一开始又说必须要进屋才能关，大早上要我们等维修人员进屋吗？我很不愉快的质疑为什么昨天可以远程关闭后才说可以远程关
3. 欢迎水果很一般
比较好的地方是房间保洁阿姨很负责，衣服会叠好，洗护用品拜访整齐，除了第一晚入住时间外，每夜都有开夜床
Rullan from front desk
ByAdamwen
30 December 2023
Rullan Li from the front desk was professional and lovely. Recognised tier membership and provided an upgrade to the executive suite. Club lounge staff were polite as well. For some reason, there is no lift access to the suites so I had to walk a flight of stairs to the 32th floor. A non issue for me but a consideration for those with mobility difficulties. Breakfast was adequate at the first floor. Would visit again, thank you team 🥳.
The worst experience ever
ByHarry Potter80
24 September 2023
Like most other reviewers have stated, this by far was the worst hotel stay ever . The staff is extremely rude and have no business being in the hospitality business. I have had better experiences with motels in US. IHG in general is good but this place ought to be added to any travelers must-avoid list.
Poor management of the hotel
Bysanjosestud
18 September 2023
Only location is good. Feel like staying at the motel, they hand out tooth brush at the check in counter. Business lounge is lousy. No staff members.
worste experience ever in Intercontinental Hotels
ByEmilio55
26 June 2023
when i have business i use to stay to Intercontinental Pudong or EXpo.
this time for holiday i decided to stay in this hotel becasue someone told me better location!
completely wrong!
Location very far to my best places!
then, also a lot of bad surprices!
room, also with upgrade the view was terrible!
everytime i had shower a lot of water leak in the bathroom floor!
air condition cannot control! too cold if run, too hot if stop!
lounge not open in the morning, I PAID for it!
breakfast not available in the lounge!!
breakfast like a war/battle! no tables! no food! poor quality of food!
i really cannot understand why so expensive! NOT VALUE THE MONEY!
never again in this hotel!