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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
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Delightful stay at IC Nha Trang
ByAndrew
26 August 2024
I had a perfect birthday day trip at IC Nha trang.
The hotel's prime location in the heart of Nha Trang places it within a 30-minute walk of all major attractions, making it an ideal base for exploring the city. The rooms are spacious and comfortable, perfect for relaxing after a day out.
The club lounge supervisor, Ms. Nguyen Ho, was the highlight of the entire stay. Not only did she efficiently handle the check-in process, but she also went above and beyond by arranging a birthday cake for me. Her follow-up call after happy hour to see if we needed any additional food and beverages was also indeed a surprise, showing her attention to details.
Awesome accommodation !!!
ByHappy Everyday
05 May 2024
I absolutely enjoyed my stay here at the intercontinental Nhatrang. This was my 5th time staying here. The hotel staff is outstanding especially the Club Intercontinental staff. They went extra to take great care of guests.
My room was upgraded to Junior suite with ocean view. I am completely satisfied in all aspects of this property.
Thank you so much for making my trip so enjoyable. I look forward to my return in June.
Gem in Vietnam
ByShaun
20 April 2024
Stayed for 5 nights. Staff were fabulous and made us feel welcome constantly. Could not do enough to help, right down to crossing the road to go to the beach.
Memorable visit .
Best staffs !!
ByAtom25
19 April 2024
I experinced this hotel for 2 nights. I would like to tell that all the staffs is serviced mind person. But as for me, the outstanding one is Ms HAN who works on the Club Ambassador on 18tg floor and Mr. HOANG at the check in counter on the 1 floor.
Regarding the breakfast restaurant on 1st floor. These is only Beef Pho which I don’t eat beef. There’s another dish I can choose. But I would like to get the Chicken Pho as mentioned in the menu.
Executive room with a view!
ByDH65
28 March 2024
Fabulous, luxurious room with lots of space to lose travel clutter and enjoy the tranquility of the room and the amazing views.
We had executive lounge access with our room which we made use of for afternoon tea and evening cocktails and canapés. A superb location with lovely attentive staff. We loved our chats with the beautiful Nguyen who made our stay extra special.
Breakfast was a chaotic affair in the hotel, but as always the staff were amazing and the choice available extensive!
The location of the hotel was perfect to explore the delights of Nha Trang and after a morning of exploring it was a delight to relax beside the amazing pool and enjoy a drink from the bar.
Overall a fantastic stay in a fabulous hotel with the friendliest of staff - would recommend!!
Wonderful service and staff
ByKIM1605
03 February 2024
We stayed three nights on a family trip and were satisfied with everything in the hotel, including meals, room, and service. The service of the hotel staff was impressive, especially the kindness of Mr. VINH.
On the third day, after eating at a restaurant outside the hotel and returning to the hotel, we realized that our bag was missing. After hearing about it, Mr. VINH, who was at the reception, called the restaurant and we were able to get the bag.
Also, on the last day Mr. VINH's kindness made our family remember "Intercontinental Nha Trang" as the best hotel. Not long before we went to the airport, we was moving from the city to the hotel by Grab, and our son left his cell phone in the Grab. We couldn't contact with the Grab driver, and we didn't have much time to get to the airport, so we were worried in the hotel lobby. Mr. VINH who saw us, came up to us and asked about our problem. He called the Grab company, and eventually could contact the driver and retrieve our cell phone.
We were touched by his saying “My pleasure” when we expressed gratefulness to him. We would like to express our appreciation to him again. We hope you can forward our appreciation to Mr. VINH.
Perfect Holiday
ByLIl81
09 January 2024
Thank you for your hospitality, wonderful experience with great food offer
Perfect holiday
ByLIl81
09 January 2024
Thank you for your hospitality , wonderful experience and great food.
Unhelpful staff
ByZoetran
09 August 2023
Staffs not helping when I was as to extend my stay and do not allow me check out late. With bad attitude. Aircon room not working properly.
Staffs order food for breakfast wrong 3 times.
Great hotel
ByKamyui
19 March 2023
I stayed at IC Nha Trang for 2 nights in February 2023. The hotel has very good location in front of Nha Trang beach. I got good services from all especially club lounge staffs (Bao, Nguyen, Hai, Phuong and a lady who I forgot to ask her name). Room is clean and big with good Nha Trang beach view, also could see Vinpearl Land in a far view. Breakfast has variety with international, Vietnamese and Korean food. Their tastes are normal good.
Staff excellent
ByEric2023
19 March 2023
Hoang at the reception was great , very helpful and dedicated as well as all the staff . From housekeeping to the doormen. I visited a lot IHG ( intercom) during my visit in Vietnam they are all good except Hanoi ( need to be upgraded) beside that I had a wonderful time .
Thanks again for making my trip wonderful.
Eric
Прекрасный отель
ByNatalya G.
19 January 2023
Прекрасный незабываемый отдых в прекрасном отеле. Всё было на высшем уровне. Бесплатно продлили поздний выезд. Персонал очень внимательный.Спасибо за отдых.