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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property
Overall Experience 3.9
78%
Recommend This Property
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Beautiful hotel with beautiful kind staff
ByThirsty24
19 September 2024
Amazing service
Outstanding decor
Kind and helpful staff
Gorgeous food
Wonderful Service Amazing Ambience
ByThirsty24
19 September 2024
My husband and I stayed at the your wonderful hotel for my husbands birthday. I was so pleased with the chocolates and happy birthday message left in our room it really made my day. Pablo on the bar was fun and friendly and professional. Jose on breakfast was witty and kind and knowledgeable. We loved the spa experience too. Everything was above expectations thank you to all the staff that made us feel so welcome x
Beautiful Stay
ByLG80
24 August 2024
Everything in this hotel is very grand. A gift to myself as an IHG employee (a thing that wasn’t acknowledged at all at check-in by the way) and it was really a great experience.
Favorite hotel
ByBeachbound
29 July 2024
We loved this hotel, from the beautiful room/bathroom to the delicious food&beverage. The marble bath with a soaker tub was perfect. Bartender David was very friendly and knowledgeable, giving us great recommendations on whiskey and making us a delicious dessert cocktail.
The breakfast scones with raspberry jam were so yummy! Enjoyed the afternoon tea experience with excellent food offerings.
We considered this our home away from home for several days. Can’t wait to visit again!
Disappointed
ByFranklin Connellan
26 July 2024
We expected a welcome and help with luggage - no welcome, no recognition and no assistance with luggage.
We were received with no welcome, as we would expect being an ambassador,
Room was very disappointing - missing a couch and was an over all let down considering what we experienced the year before and what I asked for upon reservation.
Had food in the lobby which was awful. We will not be staying there again even though we will opt for a 5 star in Dublin as we find this IHG substandard
Beautiful Hotel just Overpriced/terrible bed
ByFirsttimer
28 May 2024
We couldn’t sleep the entire time we were there. It was like sleeping on a brick. They did come and add a topper but it helped maybe 5% and told us they never had that complaint before (there’s no way!), the other 2 IHG hotels we stayed at prior
And after had wonderful beds and they weren’t supposed 5 star. For the price of a stay I’d think they’d replace mattresses at least every decade. We were also charged for a soda that was not taken. It was still in the room. We had to move the mini bar around so we could refrigerate our personal items and they assumed we drank it. They did refund us but it was weird bc it was a mini fridge stock full over stuff, how’d they expect us to use it without moving their items? Other than that it was in a decent part of Dublin, the staff were very friendly and helpful! Our room was gorgeous besides the terrible mattress 😊
Only reason I’m not recommending this hotel is because good sleep is everything, especially at that price point!
A great hotel with superb hospitality
ByBeesie
29 April 2024
Staff crews absolutely conveyed the Irish Hospitality in such a style. Had a happy stay here :-)
Great hotel, great location
ByXPrincessX
24 April 2024
Welcomed by concierge and checked in by Orlinsa. Orlinsa was welcoming, professional and friendly. Our room was stunning, spacious, light and sophisticated. Very quiet and relaxing considering Dublin is a vibrant city. Short walk for all means of transport. Hotel was spotless and attractively designed. Breakfast had a vast choice and all well presented. Jackie was accommodating and ensured our experience was enjoyed. Our dining experience was made memorable with exceptional service from Akshay who was not only attentive but extremely interactive and made our stay very memorable.
Gary on reception have great suggestions on places to visit. We went to most that was suggested.
Will definitely return given the amazing guest service.
Amazing stay
ByAledur13
11 March 2024
Amazing stay at the Dublin Intercontinental. Bedrooms were comfy and clean! Breakfast was nice. And the Spa is a plus !
Extremely disappointed
ByHoolers
04 January 2024
Despite a dinner reservation we were left standing at the bar for an hour waiting for a table. Not enough space or staff to deal with numbers in the restaurant. Plenty of apologies but nothing done to resolve issues, very poor for the rates charged
Service
ByFranklin Connellan
23 July 2023
A truely exceptional experience for me and family. The staff were amazing in every way.
A special thank you to Nicky L for taking the time to speak with us and for the treats in the room.
We will be back for sure
Thanks again
Restful stay.
ByAndrea007
16 July 2023
I had a wonderful stay at the Intercontinental.
The bed is the most comfortable bed ever! I had such a restful night.
I enjoyed the delicious breakfast buffet and as always so impressed by the level of customer service in the restaurant . It is second to none. Looking forward to my next stay.