Excellent hotel with an outstanding interaction with front desk.
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Excellent hotel
ByEve Rose
26 September 2024
I would highly recommend this hotel. The hotel is in a good location . The rooms are very clean and comfortable and large for a city hotel . I cannot compliment the staff enough . I have never stayed at any hotel where the staff are so friendly, courteous and professional while making our stay memorable. They are a credit to the hotel management.
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Couple
ByAussie
23 September 2024
Was perfect staying at the intercontinental in Barcelona Super helpful staff with big rooms and big beds. I recommend it for everyone (Business,couples and friends) If there wasn’t rain then I’ll use the pool at the roof
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Fabulous stay
ByTony PM
18 August 2024
Kudos to all of the staff members of the hotel. Thank you for making our stay a memorable one.
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An exceptional property & city location, true decadence.
ByMatt
12 August 2024
From the moment we walked in we had an exceptional time, check in was a breeze and the lovely receptionist gifted our young son with a sun hat & little bunny (which he has not let go of since!)
The rooms were excellent, roomy & great bed linen, amenities & toiletries. The coffee machines were excellent and easy to use.
The club room was epic, with Taittinger champagne available all day, alongside spirits, beers, wines & softs. The ingredients for an Aperol spritz were always available to my delight! The food in here was great for snacking during the day & the morning breakfast was incredible, with so much choice for adults & children.
The rooftop terrace was spectacular and where we spent most of our time, out of our 5 days and full itinerary, I cancelled most of it to stay up here as my son loved the pool & the wife the loungers. The view is spectacular, seeing the full city in front and the cable cars and art gallery/palace behind. We ate in the rooftop terrace on one of the evenings and the food was divine.
We will most certainly endeavour to book again.
Thanks again to all the staff for a wonderful stay
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Incroyable
ByEth75
07 August 2024
Service incroyable, personnel incroyable, l’hôtel mon aussi fait une surprise pour mon anniversaire franchement 10/10 Merci à tous
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Quality Hotel
ByVadivelfff
04 August 2024
The hotel itself is an exceptional, modern facility but truly it’s the staff who stole the show. Can’t say enough about their attentiveness and actual interest in doing their job. I can’t wait to come and stay again at this fabulous hotel
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Excellent
BySabri
02 August 2024
Nous avons récemment eu le plaisir de séjourner à nouveau à l'InterContinental Barcelona pendant 3 nuits et nous avons passés un très agréable séjour. Nous avons bien été reçu par Marc, qui est très professionnel et à l 'écoute. Cette fois ci, nous avons pu profiter de la piscine quel plaisir, la vue est incroyable. Le SPA quant à lui est magnifique, bel aménagement, nous avons adoré passer du temps la bas.
Cette année, nous avons profiter du « Montjuic Pop up restaurant 173 », les plats étaient très bons, nous nous sommes régalés chaque soir. Alex a été aimable et professionnel avec nous, et il a été de bons conseils.
Nous vous remercions pour votre excellent service et nous espérons revenir les années à venir.
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Service is terrible snobby front desk staff
ByUmht64
08 July 2024
We arrived at 3pm to check into our room only to be told it was not ready. Did not even offer any water or nothing no apology just “sit and wait”. I have experienced customer service far superior from IHG hotels that are not even 5 stars and this is beyond disappointing.
You would think intercontinental being 5 stars would be able to manage rooms and cleaning on time for check-in.
We waited over an hour at the lobby and I saw all the other guests getting access to their rooms. Not once did someone come over to check on us. I HAD TO GO BACK UP to the front desk after an hour to ask if the room was ready yet.
They should have informed us themselves. Absolutely shocking experience and them treating me like l I’m not a paying guest only because I had reserved with the IHG Owners Association rate or the Reward Nights. (Can’t remember)
I have stayed at MULTIPLE intercontinentals around the world and these staff were not even close to the IHG standard.
The way the greet and treat guests would make a world of difference.
I never received any compensation or communication from the manager Regarding this matter.
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Great stay
ByBill
29 June 2024
Great hotel, we had 7 nights there and thought enjoyed it.
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Spectacular Hotel and Staff
ByJeff from Boston
15 June 2024
As a diamond member, I stay in Intercontinental hotels all over the world. This is one of the nicest, cleanest, friendly and professional IC hotels I have ever stayed in. Staff was very friendly, knowledgeable and caring. Gema the concierge was so friendly and nice to work with. Great food, very clean and amazing staff! Location was even better as it was in a nice, quiet location. I would highly recommended this hotel to anyone visiting Barcelona!
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Buon servizio
ByLlb6m
15 June 2024
Luis alla reception è stato il migliore del personale, gentile, sorridente e disponibile per ogni chiarimento.
Outstanding staff, especially front desk.
ByAlrubaya
03 October 2024
Excellent hotel with an outstanding interaction with front desk.
Excellent hotel
ByEve Rose
26 September 2024
I would highly recommend this hotel. The hotel is in a good location . The rooms are very clean and comfortable and large for a city hotel . I cannot compliment the staff enough . I have never stayed at any hotel where the staff are so friendly, courteous and professional while making our stay memorable. They are a credit to the hotel management.
Couple
ByAussie
23 September 2024
Was perfect staying at the intercontinental in Barcelona
Super helpful staff with big rooms and big beds.
I recommend it for everyone
(Business,couples and friends)
If there wasn’t rain then I’ll use the pool at the roof
Fabulous stay
ByTony PM
18 August 2024
Kudos to all of the staff members of the hotel. Thank you for making our stay a memorable one.
An exceptional property & city location, true decadence.
ByMatt
12 August 2024
From the moment we walked in we had an exceptional time, check in was a breeze and the lovely receptionist gifted our young son with a sun hat & little bunny (which he has not let go of since!)
The rooms were excellent, roomy & great bed linen, amenities & toiletries. The coffee machines were excellent and easy to use.
The club room was epic, with Taittinger champagne available all day, alongside spirits, beers, wines & softs. The ingredients for an Aperol spritz were always available to my delight! The food in here was great for snacking during the day & the morning breakfast was incredible, with so much choice for adults & children.
The rooftop terrace was spectacular and where we spent most of our time, out of our 5 days and full itinerary, I cancelled most of it to stay up here as my son loved the pool & the wife the loungers. The view is spectacular, seeing the full city in front and the cable cars and art gallery/palace behind. We ate in the rooftop terrace on one of the evenings and the food was divine.
We will most certainly endeavour to book again.
Thanks again to all the staff for a wonderful stay
Incroyable
ByEth75
07 August 2024
Service incroyable, personnel incroyable, l’hôtel mon aussi fait une surprise pour mon anniversaire franchement 10/10
Merci à tous
Quality Hotel
ByVadivelfff
04 August 2024
The hotel itself is an exceptional, modern facility but truly it’s the staff who stole the show. Can’t say enough about their attentiveness and actual interest in doing their job. I can’t wait to come and stay again at this fabulous hotel
Excellent
BySabri
02 August 2024
Nous avons récemment eu le plaisir de séjourner à nouveau à l'InterContinental Barcelona pendant 3 nuits et nous avons passés un très agréable séjour.
Nous avons bien été reçu par Marc, qui est très professionnel et à l 'écoute.
Cette fois ci, nous avons pu profiter de la piscine quel plaisir, la vue est incroyable.
Le SPA quant à lui est magnifique, bel aménagement, nous avons adoré passer du temps la bas.
Cette année, nous avons profiter du « Montjuic Pop up restaurant 173 », les plats étaient très bons, nous nous sommes régalés chaque soir. Alex a été aimable et professionnel avec nous, et il a été de bons conseils.
Nous vous remercions pour votre excellent service et nous espérons revenir les années à venir.
Service is terrible snobby front desk staff
ByUmht64
08 July 2024
We arrived at 3pm to check into our room only to be told it was not ready. Did not even offer any water or nothing no apology just “sit and wait”. I have experienced customer service far superior from IHG hotels that are not even 5 stars and this is beyond disappointing.
You would think intercontinental being 5 stars would be able to manage rooms and cleaning on time for check-in.
We waited over an hour at the lobby and I saw all the other guests getting access to their rooms. Not once did someone come over to check on us. I HAD TO GO BACK UP to the front desk after an hour to ask if the room was ready yet.
They should have informed us themselves. Absolutely shocking experience and them treating me like l I’m not a paying guest only because I had reserved with the IHG Owners Association rate or the Reward Nights. (Can’t remember)
I have stayed at MULTIPLE intercontinentals around the world and these staff were not even close to the IHG standard.
The way the greet and treat guests would make a world of difference.
I never received any compensation or communication from the manager Regarding this matter.
Great stay
ByBill
29 June 2024
Great hotel, we had 7 nights there and thought enjoyed it.
Spectacular Hotel and Staff
ByJeff from Boston
15 June 2024
As a diamond member, I stay in Intercontinental hotels all over the world. This is one of the nicest, cleanest, friendly and professional IC hotels I have ever stayed in. Staff was very friendly, knowledgeable and caring. Gema the concierge was so friendly and nice to work with. Great food, very clean and amazing staff! Location was even better as it was in a nice, quiet location. I would highly recommended this hotel to anyone visiting Barcelona!
Buon servizio
ByLlb6m
15 June 2024
Luis alla reception è stato il migliore del personale, gentile, sorridente e disponibile per ogni chiarimento.