Additional information about RoliB08 could not be loaded.
fromParis
Age:25-34
Traveler Type:Combined Business and Leisure
Reason for Visit:Family trip
Next Destination:Tokyo Japan
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Knowledgeable Staff
5.0/ 5
Memorable Experience
5.0/ 5
Yes, I recommend this property.
- The staff was responsive to my request to modify the checkin - The staff sent a birthday cake up our room to help celebrate my grandmother's birthday Overall great experience and I would definitely recommend this hotel!
Reason for Visit:Family trip
Next Destination:Tokyo Japan
ProsSleep Quality, Room Cleanliness, Location, Amenities, Connects you to the destination
0points
0of0voted this as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265383642/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Samer Gameel Executive Assistant Manager in charge of Rooms
0points
0of0voted this comment as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265383642/comment/7931331/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
The location is the great, my room view as well is perfect. The check in/out experience was smooth. Concierge team should get more knowledge about the country. I asked for his advice twice and was not helpful. Overall, the hotel location is the best thing. As well the hotel need to be renovated.
Check Out Date:2025-05-10
Reason for Visit:Couples
ProsConnect You to the Destination, Location, Recognition for IHG® Rewards Club Members
ConsConnect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
0points
0of0voted this as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265346926/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Samer Gameel Executive Assistant Manager in charge of Rooms
0points
0of0voted this comment as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265346926/comment/7931330/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
I am writing to express my profound disappointment with the service received during my recent stay at your hotel. I had made a reservation for three rooms and had specifically requested that they be located on the same floor, as I was travelling with several children. This request was clearly communicated at the time of booking and reiterated prior to our arrival.
To my dismay, not only were the rooms assigned on different floors, but they were also smoking rooms—despite my explicit request for non-smoking accommodations. This was not only inconvenient but entirely inappropriate, given the presence of young children in our party.
Upon raising the issue with the front desk, we were assured that we would be relocated to a suite to better accommodate our needs. However, this promise was never fulfilled. No alternative arrangements were offered, and the situation was met with indifference and a lack of urgency from the staff. The entire experience was disorganized and chaotic, and it fell far below the standards one would expect from a reputable establishment.
I am extremely disappointed and hope that serious measures will be taken to ensure that future guests do not endure a similar experience
Check Out Date:2025-04-28
Reason for Visit:Leisure
Next Destination:Cairo
ProsLocation
0points
0of0voted this as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265289729/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and apologizes for the inconveniences you faced during your stay, as that is not up to our normal standards.
Samer Gameel Executive Assistant Manager in charge of Rooms
0points
0of0voted this comment as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265289729/comment/7927976/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
super excellent stay and i will recomnd it to my family and friend thanks for mrs:hadeer at lounge recption
Check Out Date:2025-05-05
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
0points
0of0voted this as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265267237/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely, Samer Gameel Executive Assistant Manager in charge of Rooms
0points
0of0voted this comment as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265267237/comment/7927964/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
I would like to special thanks for Mr. Shadi from Reception to help me always during my stay and answer to all of my questions and advice me visit Some beautiful tourist places such as the new Egyptian Museum
Check Out Date:2025-05-06
Reason for Visit:Business
Next Destination:China
Travel Tips:No
ProsAmenities, Location, Recognition for IHG® Rewards Club Members
0points
0of0voted this as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265242908/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely, Samer Gameel Executive Assistant Manager in charge of Rooms
0points
0of0voted this comment as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265242908/comment/7927152/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
I would like to thanks all employees inside this hotel and special thanks for Mr.Shadi and Mohamed Omar from Reception to help me always during my stay and answer to all of my questions
Check Out Date:2025-04-30
Reason for Visit:Business
Next Destination:China
Travel Tips:No
ProsAmenities, Location, Recognition for IHG® Rewards Club Members
0points
0of0voted this as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265242782/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely, Samer Gameel Executive Assistant Manager in charge of Rooms
0points
0of0voted this comment as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265242782/comment/7927151/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
Old and the renewed rooms are very bad design and furniture
Check Out Date:2025-04-30
Reason for Visit:Businesses
Next Destination:Riyadh
ProsAmenities
ConsLocation
0points
0of0voted this as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265187800/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and apologizes for the inconveniences you faced during your stay, as that is not up to our normal standards.
Sincerely, Samer Gameel Executive Assistant Manager in charge of Rooms
0points
0of0voted this comment as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265187800/comment/7924809/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
This is my second stay in this hotel , from my first stay I decided to stay in the same hotel in my next trip to Cairo , the professional staff is very supportive and forthcoming the concierge, reception , security , and housekeeping all were offering their help whenever any request a raises. The location of the hotel is very convenient, it is the heart of Cairo near to many places , it has a very nice view of the nile corniche This will be my favorite hotel in cairo and i recommend every one to stay in it either for business or leisure
Check Out Date:2025-05-01
Reason for Visit:Business
Next Destination:Dubai
Travel Tips:Outdoor restaurant
ProsConnect You to the Destination, Location, Recognition for IHG® Rewards Club Members
0points
0of0voted this as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265110136/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Samer Gameel Executive Assistant Manager in charge of Rooms
0points
0of0voted this comment as helpful.
Was this helpful?helpful0not helpful0https://intercontinental.ugc.bazaarvoice.com/submit/2067-en_us/CROHA/review/265110136/comment/7922202/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=https%3A%2F%2Fintercontinental.ugc.bazaarvoice.com%2F2067-en_us%2FCROHA%2Freviews.djs%3Fformat%3Dembeddedhtml&return=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fcairo%2Fcroha%2Fhoteldetail%2Fhotel-reviews&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=https%3A%2F%2Fqap.www.ihg.com%2Fintercontinental%2Fhotels%2Fbr%2Fpt%2Fstay-mgmt%2Freviews%2FCROHA%2Fwrite-a-review&user=__USERID__