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Staybridge Suites Indianapolis-Airport

Reviews

Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Real Guests
Ratings summary
Overall Experience 
4.6 / 5
4.6 / 5
Open Ratings Snapshot
Rating breakdown 944 reviews
5 Stars
722
4 Stars
152
3 Stars
36
2 Stars
16
1 Star
18
based on 944 reviews
826 out of 88194%recommend this property.
Staff and Service 
4.7 / 5
4.7 / 5
Room and Comfort 
4.6 / 5
4.6 / 5
Value 
4.5 / 5
4.5 / 5
Room Cleanliness 
4.7 / 5
4.7 / 5
Sleep Quality 
4.6 / 5
4.6 / 5
Home Like Atmosphere 
4.4 / 5
4.4 / 5
Opportunities to Socialize 
4.2 / 5
4.2 / 5
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Product ReviewsWrite a review
Very friendly appreciate the home away from home atmosphere
Overall Experience 
5.0 / 5
5.0 / 5
PostedApril 6, 2025
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fromIndiana
Age:50-64
Traveler Type:Combined Business and Leisure
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
We travel quite a lot and this place is one that cares, and it shows in every thread of the fabric. Nobody staying here will be disappointed.
If you booked directly with the hotel, they are very understanding and want to accommodate, upon arrival you will be greeted with friendliness anything that you may need during your stay whether directions restaurant recommendations they are there to help you 24/7
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, breakfast
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Would stay again
Overall Experience 
4.0 / 5
4.0 / 5
PostedMarch 23, 2025
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fromMichigan
Traveler Type:Combined Business and Leisure
Reason for Visit:Watching a sports event
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
3.0 / 5
3.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Home Like Atmosphere 
4.0 / 5
4.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Even though there were teams of younger kids staying here the hotel was very quiet. This room was nice other than the previous guests must have washed their dog because it smelled of wet dog.
Reason for Visit:Watching a sports event
ProsRoom Cleanliness, Amenities, breakfast
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Posted byHotel Staff
 
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onApril 5, 2025
Thank you for staying with us.
Luckily our building is made with concrete, so it helps keep the noise down. Even with a bunch of kids here lol
Hopefully we get to see you again soon :)
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They read reviews
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 5, 2025
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Traveler Type:Combined Business and Leisure
Check Out Date:2024-12-13
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
On December 11, 2024, I did not finish my review of the hotel, and I am truly sorry about that. The hotel should get some recognition. Staybridge Suites Indianapolis-Airport, an IHG hotel, has wonderful staff who always go above and beyond to ensure a comfortable stay for their guests. From the warm welcome at check-in to the attentive service throughout your visit, they truly make you feel at home. Yes, they read the reviews. A couple of weeks ago I mentioned in a review that my mom has to lift me up in the bed because the bed was so high to get in it. The general manager stopped my mom in the morning last week, and by the time we returned in the afternoon, they had lowered the bed. The gesture greatly aids my mom in helping me climb into bed, as my disability prevents me from doing so on my own. My mom, dad, and I extend our heartfelt gratitude to them.
Check Out Date:2024-12-13
ProsAmenities, breakfast, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members
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Posted byHotel Staff
 
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onMarch 13, 2025
Thank you so much for continuing to support and staying with us.
You guys truly had become family to us, and we really appreciate it
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Great place
Overall Experience 
5.0 / 5
5.0 / 5
PostedFebruary 21, 2025
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Traveler Type:Leisure
Check Out Date:2025-02-19
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Good stay employees were amazing and caring. And it was a amazing experience
Check Out Date:2025-02-19
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
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Posted byHotel Staff
 
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onFebruary 23, 2025
Thank you for staying with us.
We really do try to employ the best team we can, it really makes a difference.
We hope to see you again soon ;)
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Not a bad place to stay at all
Overall Experience 
5.0 / 5
5.0 / 5
PostedFebruary 17, 2025
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fromCorning, NY
Age:50-64
Traveler Type:Combined Business and Leisure
Reason for Visit:Business / Leisure
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Great place to say. Very friendly staff that will bend over backwards for you.
Comfortable and quiet place.
The breakfast offerings in the morning are outstanding.
The bathroom showers could use some updating, but still a nice, clean comfortable place with plenty of places to eat and shop nearby.
Reason for Visit:Business / Leisure
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, breakfast
Consshowers need updating
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Posted byHotel Staff
 
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onFebruary 18, 2025
Thank you for staying with us.
We've been trying to make sure that our breakfast is one of the best in the area.
Hopefully we get to see you again soon.
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Home Away From Home
Overall Experience 
5.0 / 5
5.0 / 5
PostedFebruary 17, 2025
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fromCharleston, SC
Age:35-49
Traveler Type:Leisure
Reason for Visit:Visiting family
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
The hotel is very clean, smells good, and has many options available. The room was excellent; we stayed in a 2 bedroom suite with my family of 4 grown adults, and there was plenty of room. We were able to save money by eating in the lounge and having food in the room as well with the stocked kitchen. The staff were all friendly and pleasant. I highly recommend!
Reason for Visit:Visiting family
ProsRoom Cleanliness, Location, Amenities, breakfast
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Posted byHotel Staff
 
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onFebruary 18, 2025
Thank you all for staying with us.
Those two bedrooms suites really do come in handy when traveling in a group and having an equipped kitchen helps saves on spending too.
Hopefully get to see you guys again soon ;)
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Jan 10th & 11th Visit
Overall Experience 
5.0 / 5
5.0 / 5
PostedJanuary 13, 2025
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fromNewburgh, IN
Age:50-64
Traveler Type:Business
Reason for Visit:business
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Jennifer Smith and her staff were truly amazing, friendly, and made sure our accommodations were met with high standards.
Reason for Visit:business
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, Social Evening Reception, breakfast, jennifer smith and the staff
+2points
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Posted byHotel Staff
 
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onJanuary 15, 2025
Thank you for staying with us.
Our Director of Sales Jennifer Smith is pretty amazing with wok with.
We hope to see you again sometime soon :)
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Comfortable bed
Overall Experience 
5.0 / 5
5.0 / 5
PostedJanuary 6, 2025
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fromPlainfield IN
Age:25-34
Traveler Type:Leisure
Reason for Visit:Romantic getaway
Next Destination:Any
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
My stay at the staybridge suites was an excellent time. The rooms are clean and spacious the beds are comfortable. The staff is super helpful and extremely friendly. The free breakfast was delicious and the fact they have social times is a really fun idea and a great way to meet new people. Definitely one of the best hotel expirences I've had
Reason for Visit:Romantic getaway
Next Destination:Any
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, Social Evening Reception, breakfast
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Posted byHotel Staff
 
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onJanuary 8, 2025
Thank you Richard27 for staying with us and for the kind words about our hotel and staff.
We have some of the best people working with us that help keep this place so great.
The Social is a guest favorite as well. Hopefully next time you are in the area we get to see you again.
Thank you :)
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  • 2025-04-09 T11:05:18.155-05:00
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