Call Us
Prefer to speak with one of our customer care representatives directly? You'll find contact information here.
For booking assistance, please select Worldwide Reservation Offices.
For assistance regarding IHG® Rewards Club, please select IHG® Rewards Club Service Centers.
- IHG® REWARDS CLUB SERVICE CENTERS
- WORLDWIDE RESERVATION OFFICES
Serving the best interest of our members is the goal of our IHG® Rewards Club Customer Care Centers.
To reach us with any questions or issues, simply call, email, or fax to the contact points below.
We are available 24 hours a day, 7 days a week unless otherwise indicated.
Kimpton Inner Circle Help
Kimpton Inner Circle members, please sign in to view your dedicated VIP Line.
United States and Canada
Telephone: 1-888-211-9874
Fax: 1-800-725-8232
TDD: 1-800-334-5194
Europe, Middle East and Africa
Telephone Universal International Freephone Number: +800 2222 7172 (00800 2222 7172 in most countries) Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Portugal, Russia, Spain, Sweden, Switzerland, and United Kingdom
Middle East: +973 6 500 9 296 **
All other Countries/Regions: +44 1950 499004 **
Fax: +44 1950 491716 **
Asia/Pacific
Telephone Universal International Freephone Number: +800 2222 7172 Australia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore and Thailand
Mainland China: 800 830 1128 or 021 20334848 (Toll charge apply)
Hong Kong: 800 965 222
Macau: 0800 728
Taiwan: 00801 863 366
Hours of Business: Mon - Sun 7:00am - 11:00pm BJS
Japan Hours of Operation:
Mon-Fri 9:00am-6:00pm JST
Korea Hours of Operation:
Mon-Fri 9:00am-6:00pm KST All other Countries/Regions: +632 8857 8788 ** Fax: +632 8857 8787 **
Mexico
Telephone: 001 800-272-9273 **
Central and South America
Telephone
English: +1 801-975-3063 **
Spanish: +1 801-975-3013 **
Fax: +1 801-974-3086 **
+ Denotes international access code. 00 or 011 in most countries.
* Toll charges may apply
** International calling rates may apply
When in these countries/regions or cities, you can make reservations at any IHG property worldwide by calling these numbers.
United States and Canada:
Reservation Numbers by Region
United States:
Mexico:
Additional Countries/Regions:
Mainland China:
Additional Countries/Regions:
United Kingdom:
Most Countries/Regions:
Additional Countries/Regions:
Israel and South Africa:
Additional Countries/Regions:
* Most telephone numbers are toll-free. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of toll free numbers.
** This is an International Freefone Number: '+' refers to '00' in most countries/regions or '001', '011' in other countries/regions. The number can be dialed from the following countries/regions using most carriers: Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Russia, South Africa, Spain, Sweden, Switzerland and the UK. Alternatively, call your country/region-specific number or +44 (0) 371 942 9121 (from UK, phone company's access charge; outside UK, international calling rates apply).
*** Two stage toll-free number
****Calls from mobiles will be higher. When dialled from outside UK, international calling rates apply. Alternatively outside UK, dial +44 (0) 371 226 1111. International calling rates apply.
† Telecommunications services for the hearing impaired available in these countries/regions: 1 800 238 5544 (TTY ONLY)
†† Telecommunications services for the hearing imparied available in these countries/regions: 1 888 442 5050 (TTY ONLY)