Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Your session has expired. Please sign in to your profile
logo
View Prices
Staybridge Suites Austin Airport

Reviews

Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Real Guests
Ratings summary
Overall Experience 
4.4 / 5
4.4 / 5
Open Ratings Snapshot
Rating breakdown 1,554 reviews
5 Stars
1,083
4 Stars
270
3 Stars
83
2 Stars
47
1 Star
71
based on 1,554 reviews
1,284 out of 1,44189%recommend this property.
Staff and Service 
4.6 / 5
4.6 / 5
Room and Comfort 
4.4 / 5
4.4 / 5
Value 
4.4 / 5
4.4 / 5
Room Cleanliness 
4.5 / 5
4.5 / 5
Sleep Quality 
4.5 / 5
4.5 / 5
Home Like Atmosphere 
4.3 / 5
4.3 / 5
Opportunities to Socialize 
4.1 / 5
4.1 / 5
Review Filters
and Star Rating
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Staff and Service
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Room and Comfort
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Value
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Room Cleanliness
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Sleep Quality
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Home Like Atmosphere
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Opportunities to Socialize
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Age
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Traveler Type
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Pros
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Cons
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
and Language
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
  • ,
MoreFewer
Click on filters to refine your results.
Product ReviewsWrite a review
Great service. Great staff. A bit outdated room
Overall Experience 
4.0 / 5
4.0 / 5
PostedApril 5, 2025
Share:
Facebook Twitter LinkedIn
Customer avatar
By
 
Please wait while more information about Kj84256 is loaded.
Additional information about Kj84256 could not be loaded.
fromAustin TX
Age:35-49
Traveler Type:Business
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
3.0 / 5
3.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
3.0 / 5
3.0 / 5
Home Like Atmosphere 
2.0 / 5
2.0 / 5
Opportunities to Socialize 
3.0 / 5
3.0 / 5
Yes, I recommend this property.
Overall it was a great stay with Great staffs.
The room and the bathroom were somewhat outdated. Water was leaking from faucet all day.
ProsRoom Cleanliness, Location, recognition for ihg rewards club members, breakfast
ConsAmenities, recognition for ihg rewards club members, breakfast
0points
0of 0voted this as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Thank you! You have successfully submitted a comment for this review.
Post a Comment Read comment (1)
Comments (1)Post a Comment
Customer avatar
Posted byHotel Staff
 
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
onApril 7, 2025
Dear Kj84256,
Thank you for sharing your experience with us. We always aim to provide a pleasant and comfortable stay for every guest. I'm very sorry that our rooms did not meet your expectations. I've shared your comments with our management team, and we'll use your feedback to improve our guest experiences going forward. Your feedback is very important to us. We hope to see you in the near future.
Sincerely,
Staybridge Suites Austin Airport.
0points
0of 0voted this comment as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Comments (1)Post a Comment
Read comment (1)
ZERO Stars: Stay Somewhere Else - Old & Decrepit Property
Overall Experience 
1.0 / 5
1.0 / 5
PostedMarch 31, 2025
Share:
Facebook Twitter LinkedIn
Customer avatar
By
 
Please wait while more information about Hotel Hobo is loaded.
Additional information about Hotel Hobo could not be loaded.
fromPhoenix, AZ
Traveler Type:Combined Business and Leisure
Staff and Service 
1.0 / 5
1.0 / 5
Room and Comfort 
1.0 / 5
1.0 / 5
Value 
1.0 / 5
1.0 / 5
Room Cleanliness 
1.0 / 5
1.0 / 5
Sleep Quality 
2.0 / 5
2.0 / 5
Home Like Atmosphere 
1.0 / 5
1.0 / 5
Opportunities to Socialize 
2.0 / 5
2.0 / 5
No, I do not recommend this property.
We needed a room that had a separate bedroom with a closable door. What we got were split doors that didn't close, had a 1/2" gap in between, and were grimy from years of guests and lack of cleaning ever. Grimy and nasty are perfect descriptors for this entire property.
Loose bath fixtures, a tub you'd never ever take a bath in, noisy A/C, chairs in the kitchen where there should be bar stools (if your torso is unusually long then I guess they'd be okay :) ), TVs from the 1990s/early 2000s, no outlets at night tables, and sleeping for eight but kitchen dishes/glasses/flatware for two. Go figure.
There is one tiny elevator that maybe holds six people w/o luggage. The button on the fourth floor was falling off when you pressed it. We opted for the stairs (and we were on the fourth floor.) The wait time for the elevator was ridiculous.
Breakfast is a "must-skip" adventure. Powdered eggs. Partially cooked bacon. No potatoes. Fresh blueberries though. Very poor choices. Mediocre coffee.
I can't dislike this place enough. Do yourself a favor, do not stay here. Go somewhere else. If you need a separate bedroom just book two rooms. You'll thank me later.
Proschecking out
ConsRoom Cleanliness, breakfast, kitchen lacking essentials.
0points
0of 0voted this as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Thank you! You have successfully submitted a comment for this review.
Post a Comment Read comment (1)
Comments (1)Post a Comment
Customer avatar
Posted byHotel Staff
 
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
onApril 1, 2025
Dear Hotel Hobo,
Thank you for sharing your feedback. We're truly sorry to hear about your disappointing experience at our property. We strive to offer our guests a comfortable and enjoyable stay, and it seems that we fell short in several key areas during your visit. Please know that we take your comments seriously and will use them to address the issues you’ve raised. We understand your concerns regarding the room’s condition and amenities, and we apologize for any inconvenience you faced with the kitchen, furniture, and bathroom fixtures. These are definitely not the standards we aim to uphold, and we are currently working on a renovation plan to address these issues. Your feedback is very important to us. We hope to see you in the near future.
Sincerely,
Staybridge Suites Austin Airport Team.
0points
0of 0voted this comment as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Comments (1)Post a Comment
Read comment (1)
A little run-down, but Reno is in progress - will be great
Overall Experience 
4.0 / 5
4.0 / 5
PostedMarch 29, 2025
Share:
Facebook Twitter LinkedIn
Customer avatar
By
 
Please wait while more information about Dent is loaded.
Additional information about Dent could not be loaded.
fromVancouver, BC
Age:50-64
Traveler Type:Leisure
Reason for Visit:Vacation.
Next Destination:New Orleans
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
The room layout is fantastic for families. They seem to target long - stay workers, big rooms, kitchenettes, free laundry, but great for families too.
Some non-disruptive renos under way, rooms will be great once refreshed. Friendly staff, good breakfast and social time.
Airport hotels should have a shuttle!
Reason for Visit:Vacation.
Next Destination:New Orleans
ProsRoom Cleanliness, Amenities, Social Evening Reception, breakfast
ConsLocation
0points
0of 0voted this as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Thank you! You have successfully submitted a comment for this review.
Post a Comment Read comment (1)
Comments (1)Post a Comment
Customer avatar
Posted byHotel Staff
 
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
onMarch 31, 2025
Dear Dent,
Thank you for sharing your experience with us. We always aim to ensure every guest has a pleasant and comfortable stay. Please accept our sincere apologies for not meeting your expectations regarding the ongoing renovations. Your feedback is very important to us. We hope to see you in the near future.
Sincerely,
The Staybridge Suites Austin Airport Team.
0points
0of 0voted this comment as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Comments (1)Post a Comment
Read comment (1)
all personal are friendly
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 19, 2025
Share:
Facebook Twitter LinkedIn
Customer avatar
By
 
Please wait while more information about oscar1234 is loaded.
Additional information about oscar1234 could not be loaded.
fromDallas tx
Age:35-49
Traveler Type:Business
Check Out Date:2025-03-14
Reason for Visit:work bisnes
Next Destination:paris
Travel Tips:las Vegas
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
all personal are friendly and attentive I want to say thank you for all
Check Out Date:2025-03-14
Reason for Visit:work bisnes
Next Destination:paris
Travel Tips:las Vegas
ProsAmenities, breakfast, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members, Social Evening Reception
0points
0of 0voted this as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Thank you! You have successfully submitted a comment for this review.
Post a Comment Read comment (1)
Comments (1)Post a Comment
Customer avatar
Posted byHotel Staff
 
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
onMarch 20, 2025
Oscar1234,
Thank you for taking the time to share your experience. We always strive to make each guest's stay as pleasant and comfortable as possible, and we're so happy to hear you enjoyed your visit. We hope you'll consider staying with us again the next time you're in Austin.
Sincerely,
Staybridge Suites Austin Airport Team
0points
0of 0voted this comment as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Comments (1)Post a Comment
Read comment (1)
Great service
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 18, 2025
Share:
Facebook Twitter LinkedIn
Customer avatar
By
 
Please wait while more information about Jose is loaded.
Additional information about Jose could not be loaded.
Traveler Type:Business
Check Out Date:2025-02-26
Reason for Visit:Work
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Great service, friendly staff and good opportunities to socialize.
Check Out Date:2025-02-26
Reason for Visit:Work
Prosbreakfast, Room Cleanliness, Social Evening Reception
0points
0of 0voted this as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Thank you! You have successfully submitted a comment for this review.
Post a Comment Read comment (1)
Comments (1)Post a Comment
Customer avatar
Posted byHotel Staff
 
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
onMarch 19, 2025
Dear Jose,
Thank you for taking the time to share your experience with us. We always strive to make each guest's stay as pleasant and comfortable as possible, and we are so happy to hear that you had a good stay with us.
We hope you truly enjoyed your visit, and we would be delighted if you chose to stay with us again the next time you're in Austin.
Sincerely,
Staybridge Suites Austin Airport Team.
0points
0of 0voted this comment as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Comments (1)Post a Comment
Read comment (1)
This is not the place to stay!!!
Overall Experience 
1.0 / 5
1.0 / 5
PostedMarch 15, 2025
Share:
Facebook Twitter LinkedIn
Customer avatar
By
 
Please wait while more information about Texas 1 is loaded.
Additional information about Texas 1 could not be loaded.
fromMontgomery, Tx
Traveler Type:Leisure
Reason for Visit:A weekend away
Next Destination:Austin, North of the City.
Staff and Service 
1.0 / 5
1.0 / 5
Room and Comfort 
1.0 / 5
1.0 / 5
Value 
1.0 / 5
1.0 / 5
Room Cleanliness 
1.0 / 5
1.0 / 5
Sleep Quality 
1.0 / 5
1.0 / 5
Home Like Atmosphere 
1.0 / 5
1.0 / 5
Opportunities to Socialize 
1.0 / 5
1.0 / 5
No, I do not recommend this property.
Not only was this in a bad area, this was too dangerous with a youth gang fight going on in the parking lot to even get out. We called the front desk and didn't receive an answer. We called IHG without receiving any attention or help. Instead we are being charged for not staying.
Reason for Visit:A weekend away
Next Destination:Austin, North of the City.
ConsLocation
0points
0of 0voted this as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Thank you! You have successfully submitted a comment for this review.
Post a Comment Read comment (1)
Comments (1)Post a Comment
Customer avatar
Posted byHotel Staff
 
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
onMarch 17, 2025
Dear Texas 1,
Thank you for sharing your feedback. We strive to ensure a pleasant, comfortable, and safe stay for every guest, and we apologize sincerely that we fell short of this goal during your recent visit. We have contacted IHG One Rewards to initiate a refund of your points for this stay. We value your feedback.
Sincerely,
Staybridge Suites Austin Airport Team.
0points
0of 0voted this comment as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Comments (1)Post a Comment
Read comment (1)
Clean, quiet, comfortable
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 8, 2025
Share:
Facebook Twitter LinkedIn
Customer avatar
By
 
Please wait while more information about Edge2025 is loaded.
Additional information about Edge2025 could not be loaded.
fromLos Angeles
Traveler Type:Business
Reason for Visit:layover
Next Destination:Seattle
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Very good. Easy check/check out. Close to airport.
Reason for Visit:layover
Next Destination:Seattle
ProsRoom Cleanliness, Location, Amenities, breakfast
0points
0of 0voted this as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Thank you! You have successfully submitted a comment for this review.
Post a Comment Read comment (1)
Comments (1)Post a Comment
Customer avatar
Posted byHotel Staff
 
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
onMarch 10, 2025
Dear Edge2025,
We hope this email finds you well.
Thank you for sharing your feedback with us. We're committed to providing a pleasant and comfortable stay for every guest, and we're delighted to hear that enjoyed your stay. Your feedback is very important to us. We hope to see you in the near future.
Sincerely,
The Staybridge Suites Austin Airport Team.
0points
0of 0voted this comment as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Comments (1)Post a Comment
Read comment (1)
Como en casa
Overall Experience 
5.0 / 5
5.0 / 5
PostedFebruary 17, 2025
Share:
Facebook Twitter LinkedIn
Customer avatar
By
 
Please wait while more information about More is loaded.
Additional information about More could not be loaded.
fromMéxico
Age:35-49
Traveler Type:Combined Business and Leisure
Check Out Date:2024-08-18
Reason for Visit:Trabajo
Next Destination:Las vegas
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Un lugar con potencia personal muy amable y respetuoso pero la propiedad necesita un poco de trabajo. Una renovación más rápida
Check Out Date:2024-08-18
Reason for Visit:Trabajo
Next Destination:Las vegas
ProsComodidades, Limpieza de la habitación, Le conectó al destino, Ubicación, Reconocimiento de los miembros de IHG® Rewards Club, Calidad del descanso
0points
0of 0voted this as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Thank you! You have successfully submitted a comment for this review.
Post a Comment Read comment (1)
Comments (1)Post a Comment
Customer avatar
Posted byHotel Staff
 
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
onFebruary 18, 2025
Hello More,
Thank you for your feedback! We're glad to hear that you enjoyed the friendly and respectful service from our staff. We truly appreciate your input regarding the property, and we're actively working on improvements to enhance our guests' experience.
We hope you enjoyed your stay and that you'll choose to stay with us again when you return to Austin.
Sincerely,
Staybridge Suites Austin Airport Team.
0points
0of 0voted this comment as helpful.
Was this helpful?helpful0not helpful0
Report inappropriate content
Comments (1)Post a Comment
Read comment (1)
  • 2025-04-16 T19:31:44.696-05:00
  • bvseo_pps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_1554, tr_1554
  • loc_en_US, sid_AUSRS, prod, sort_default
1 2 3 4 5 ... 53 next>>
Filtering is in progress. Please wait until it completes.
Please wait while more information about Kj84256 is loaded.
Additional information about Kj84256 could not be loaded.
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
Please wait while more information about Hotel Hobo is loaded.
Additional information about Hotel Hobo could not be loaded.
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
Please wait while more information about Dent is loaded.
Additional information about Dent could not be loaded.
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
Please wait while more information about oscar1234 is loaded.
Additional information about oscar1234 could not be loaded.
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
Please wait while more information about Jose is loaded.
Additional information about Jose could not be loaded.
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
Please wait while more information about Texas 1 is loaded.
Additional information about Texas 1 could not be loaded.
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
Please wait while more information about Edge2025 is loaded.
Additional information about Edge2025 could not be loaded.
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.
Please wait while more information about More is loaded.
Additional information about More could not be loaded.
Please wait while more information about Americas is loaded.
Additional information about Americas could not be loaded.