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InterContinental Budapest

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Guest Reviews
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Ratings summary
Overall Experience 
4.6 / 5
4.6 / 5
Open Ratings Snapshot
Rating breakdown 2,359 reviews
5 Stars
1,748
4 Stars
393
3 Stars
113
2 Stars
58
1 Star
47
based on 2,359 reviews
2,039 out of 2,20493%recommend this property.
Staff and Service 
4.6 / 5
4.6 / 5
Room and Comfort 
4.5 / 5
4.5 / 5
Value 
4.3 / 5
4.3 / 5
Room Cleanliness 
4.7 / 5
4.7 / 5
Sleep Quality 
4.6 / 5
4.6 / 5
Knowledgeable Staff 
4.5 / 5
4.5 / 5
Memorable Experience 
4.4 / 5
4.4 / 5
Quality breakfast and inviting bar 
4.8 / 5
4.8 / 5
Modern and stylish design 
4.2 / 5
4.2 / 5
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Product ReviewsWrite a review
A great location for a hotel
Overall Experience 
4.0 / 5
4.0 / 5
Posted21 April 2025
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fromLondon
Age:50-64
Traveler Type:Leisure
Check Out Date:2025-04-15
Reason for Visit:On holiday
Travel Tips:The Gellert Spa is well worth a visit.
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
3.0 / 5
3.0 / 5
Value 
3.0 / 5
3.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
This hotel is a firm favourite of mine, largely because it's located with a great view across the Danube. The staff are helpful.
The rooms are fine. The bathrooms are a little on the small side. I like the flexibility of the timings for breakfast.
Check Out Date:2025-04-15
Reason for Visit:On holiday
Travel Tips:The Gellert Spa is well worth a visit.
ProsRoom Cleanliness, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
Consneeds more usb ports in rooms
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Excellent hotel
Overall Experience 
5.0 / 5
5.0 / 5
Posted20 April 2025
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fromCalifornia
Age:50-64
Traveler Type:Leisure
Reason for Visit:Vacation
Next Destination:Don’t know yet
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Knowledgeable Staff 
5.0 / 5
5.0 / 5
Memorable Experience 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
We love the intercontinental hotel because it has everything you need in one place plus it’s so comfortable perfect location close to everything and with the most beautiful view of Budapest
Reason for Visit:Vacation
Next Destination:Don’t know yet
ProsSleep Quality, Room Cleanliness, Location, Amenities, Connects you to the destination, recognition for ihg rewards club members
ConsSleep Quality, Room Cleanliness, Location, Amenities, Connects you to the destination, recognition for ihg rewards club members
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Top Notch in every way!
Overall Experience 
5.0 / 5
5.0 / 5
Posted16 April 2025
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fromBoston
Traveler Type:Leisure
Reason for Visit:Vacation
Next Destination:Portuguese
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Knowledgeable Staff 
5.0 / 5
5.0 / 5
Memorable Experience 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Excellent bar staff, Reception, Concierge, wait staff, and housekeepers.
Reason for Visit:Vacation
Next Destination:Portuguese
ProsSleep Quality, Room Cleanliness, Location, Amenities, Connects you to the destination
Consrecognition for ihg rewards club members
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It was good to be back
Overall Experience 
5.0 / 5
5.0 / 5
Posted14 April 2025
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fromWashington, DC
  • Contributor
Age:50-64
Traveler Type:Leisure
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
3.0 / 5
3.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Knowledgeable Staff 
5.0 / 5
5.0 / 5
Memorable Experience 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
This is my favoriate hotel because of the location, the VIEW, and the staff. Everything was great, especially the lounge. I was happy to hear that they planned to start the room renovations soon - it is overdue. Everything else checked out.
ProsSleep Quality, Location, Connects you to the destination, recognition for ihg rewards club members
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Posted byHotel Staff
 
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on15 April 2025
Dear Veghs2,
It warms our hearts to hear that you had a wonderful stay at InterContinental Budapest.
We hope that you were able to make the most of your time in the city, indulging in the rich history, delightful cuisine, and captivating culture that Budapest has to offer.
We take great pride in delivering exceptional service, please rest assured your praising words have been shared with our team for further motivation.
We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.
Sincerely,
Marten Schoenrock
General Manager
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Great service, the check in counter staff was very professional and helpful
Overall Experience 
5.0 / 5
5.0 / 5
Posted12 April 2025
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fromCalifornia
Age:50-64
Traveler Type:Leisure
Check Out Date:2025-04-07
Reason for Visit:Tour
Next Destination:Bali, Indonesia
Travel Tips:Visit Buda Castle
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Helped me Achieve my Goals 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Great service, the check in counter staff was very professional and helpful. They are flexible with the IHG members, especially in regards to the checking in process.
Check Out Date:2025-04-07
Reason for Visit:Tour
Next Destination:Bali, Indonesia
Travel Tips:Visit Buda Castle
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Posted byHotel Staff
 
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on15 April 2025
Dear Tola,

Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest.
We hope that you were able to make the most of your time in the city, indulging in the rich history, delightful cuisine, and captivating culture that Budapest has to offer.
We take great pride in delivering exceptional service, please rest assured your praising words have been shared with our team for further motivation.
We hope that you will give us the opportunity to serve you again in the future.

Sincerely,
Marten Schoenrock
General Manager
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Very pleasant experience
Overall Experience 
5.0 / 5
5.0 / 5
Posted11 April 2025
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fromChicago
Age:50-64
Traveler Type:Leisure
Check Out Date:2025-04-09
Reason for Visit:Anniversary & birthday
Next Destination:Spain
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Knowledgeable Staff 
5.0 / 5
5.0 / 5
Memorable Experience 
5.0 / 5
5.0 / 5
Quality breakfast and inviting bar 
5.0 / 5
5.0 / 5
Modern and stylish design 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
A Truly Memorable Stay – Above and Beyond Service!
We had the most amazing experience at the InterContinental Budapest! From the moment we arrived, the hospitality was exceptional, especially from the front desk team. A special thank you to Ana, who went above and beyond to make our birthday and anniversary celebration unforgettable.
Not only was she incredibly kind and welcoming, but she also surprised us with an upgrade to a breathtaking riverview room. Waking up to the stunning view of the Danube and the Chain Bridge was magical – it truly made our stay feel extra special.
The hotel itself is beautiful, with elegant decor, excellent amenities, and a perfect location for exploring Budapest. But it was the warm, thoughtful service that really stood out.
Thank you, Ana and the entire team, for making our special occasion even more memorable. We’ll definitely be back!
Check Out Date:2025-04-09
Reason for Visit:Anniversary & birthday
Next Destination:Spain
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality, the pillows are too flat and too soft
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Posted byHotel Staff
 
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on15 April 2025
Dear Happycouple,
It warms our hearts to hear that you had a wonderful stay at InterContinental Budapest.
We hope that you were able to make the most of your time in the city, indulging in the rich history, delightful cuisine, and captivating culture that Budapest has to offer.
We take great pride in delivering exceptional service, please rest assured your praising words have been shared with our team for further motivation.
Thank you for your glowing review, we really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.
Sincerely,
Marten Schoenrock
General Manager
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Fabulous Concierge Team
Overall Experience 
5.0 / 5
5.0 / 5
Posted6 April 2025
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fromPinole, CA
Age:50-64
Traveler Type:Leisure
Reason for Visit:Family vacation
Next Destination:Ireland and Portugal
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Knowledgeable Staff 
5.0 / 5
5.0 / 5
Memorable Experience 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
The concierge team at this hotel went above and beyond. We were there for a family vacation and this team was gracious and help to my elderly aunt. They helped us with transportation and local restaurant suggestions where we had fabulous meals. Plus the river view from my room was absolutely beautiful.
Reason for Visit:Family vacation
Next Destination:Ireland and Portugal
ProsSleep Quality, Room Cleanliness, Location, Amenities, Connects you to the destination, recognition for ihg rewards club members
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Posted byHotel Staff
 
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on10 April 2025
Dear TECampbell,

Thank you very much for taking your time and sharing your glowing feedback regarding your recent experience at InterContinental Budapest.
We hope that you were able to make the most of your time in the city, indulging in the rich history, delightful cuisine, and captivating culture that Budapest has to offer.
We take great pride in delivering exceptional service, please rest assured your praising words have been shared with our Concierge team for further motivation.
We hope that you will give us the opportunity to serve you again in the future.

Sincerely,
Marten Schoenrock
General Manager
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Amazing location and fantastic service
Overall Experience 
5.0 / 5
5.0 / 5
Posted5 April 2025
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fromKuwait
Age:50-64
Traveler Type:Leisure
Check Out Date:2025-04-01
Reason for Visit:Family time
Next Destination:Belgium
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Helped me Achieve my Goals 
5.0 / 5
5.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
The property was just a few steps away from most of the famous places and right next to promenade. Also next to tram station.
Overall, the quality of service was excellent and consistent!
Greatly recommend this property.
Check Out Date:2025-04-01
Reason for Visit:Family time
Next Destination:Belgium
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality, service
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Posted byHotel Staff
 
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on8 April 2025
Dear Raju R,
It warms our hearts to hear that you had a wonderful stay at InterContinental Budapest.
We hope that you were able to make the most of your time in the city, indulging in the rich history, delightful cuisine, and captivating culture that Budapest has to offer.
We take great pride in delivering exceptional service, please rest assured your praising words have been shared with our team for further motivation.
We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.
Sincerely,
Marten Schoenrock
General Manager
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  • 2025-04-22 T17:13:56.200-05:00
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