I stayed at this hotel while on an overnight business trip. The staff were warm and welcoming from the moment I arrived until the time I checked out. The initial room that I was assigned had a damp,
slightly moldy smell, so I notified the front desk. Staff apologized and within minutes gave me another room, with an upgrade for the inconvenience.
Both rooms were well appointed but the bed was the room's best feature. The mattress was extremely comfortable, and I really appreciated having a choice between firm and soft pillows - - there were two of each on the bed. Because the hotel was downtown, I expected to hear lots of noise, but I was pleasantly surprised. I was able to get a restful night's sleep and really did not want to leave the bed the following morning.
The staff in the breakfast area were friendly and greeted me upon my arrival. My experience with this hotel was very positive despite the problem with my initial room. I would highly recommend this hotel not only due to it's central location, but because of the friendly staff and comfortable guest rooms. [Less]